Payments can be made via PayPal, Visa, MC or American Express. Paypal is our processor, but you do not need a Paypal account to book.
If you wish to cancel or re-schedule an appoint with more than 24 hours notice, you may do so via our online scheduler, phone, or e-mail. Cancellations or re-schedules made with less than 24 hours notice, or made over weekends or holidays, MUST be done via e-mail only at firstname.lastname@example.org.
Cancellations or schedule changes made more than 24 hours in advance of an appointment can be made with no charge. A refund will be issued to the original payment source.
Cancellations or schedule changes made with less than 24 hours notice will result in a $20 rescheduling fee. A refund will be applied to the original payment source, minus the $20 fee.
Cancellations or No-Shows which are within one hour of the scheduled appointment, or are the result of the instructor showing up for the lesson, and the student either cancels at the time of the lesson, or is simply not present, will result in a $60 no-show fee. A refund will be applied to the original payment source, minus the $60 fee.
Upon request, refunds will be applied to the original source, minus any applicable cancellation fees.